Compliance Officer



Compliance Officer

Job Category: Compliance

Requisition Number: COMPL001202

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Posting Details

  • Full-Time
  • Locations

    Showing 1 location

    Sumter, SC 29150, USA

Job Details




Under the supervision and oversight of the Director of Compliance, the Compliance Officer will be responsible for working closely with the Director of Compliance to design, improve, and manage regulatory compliance within the deposit operations program. The Compliance Officer's primary duty is to ensure the credit union is in compliance with all laws, regulations and regulatory guidance with respect to all deposits including treasury management, payments (including, P2P, emerging and alternative payments), transactions management, and products and services relating to electronic funds transfers, online banking/mobile, escheat processing and other related areas applicable throughout the credit union. This position prioritizes deposit and operations compliance activities toward areas identified as having the highest levels of legal and regulatory risk to the credit union.


  • Reading, reviewing and analyzing deposit and operations related regulatory proposals and/or updates impacting credit union employees, policies and/or procedures.
  • Ensures that all required deposit-related compliance policies are in force and reviewed periodically for adequateness.
  • Monitor legislative developments regarding credit union’s deposit and operations and drafting reports to communicate important compliance developments to management and other personnel.
  • Research and respond to deposit and operations related issues and compliance questions from employees, using legal and regulatory reference materials, regulatory agencies, outside legal counsel, and professional associations and organizations, as appropriate.
  • Assist in reviewing new deposit, electronic, online, emerging and alternative payment related products, services, and disclosures for compliance prior to implementation.
  • Reviews product and service disclosures and advertising materials for compliance with applicable rules.
  • Identifies and mitigates potential areas of deposit and operation related compliance vulnerability and risk proactively; develops/implements corrective action plans for resolution of problematic issues and provides general guidance on how to avoid or deal with similar situations in the future. positioning the credit union as a strong compliance-oriented financial institution.
  • Responsible for ensuring credit union compliance with the FFIEC Examination Manual, NACHA Guidance and all laws and regulations related to deposits, retail payments, and operations.
  • Provides compliance-related guidance and support to deposit, payment and operational business units managers. Perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose the credit union and its affiliates to risk outside its desired risk appetite.
  • Performing periodic risk assessments of business and operational activities to identify deposit and operations compliance gaps and potential exposure.
  • Assists in the development, review, creation and completion of new deposit and operational risk assessments to enable growth, as applicable.
  • Identifies, develops and delivers job specific deposit and operations compliance training for managers and employees to ensure proper understanding of risks and responsibilities.
  • Compiles information from various operational areas of the credit union where problems or errors have been identified. Utilizes these examples to train the employees to become more aware of operational risk, controls and security measures.
  • Partnering with deposit, payment and operational business units to remediate compliance findings identified in internal and external examinations and audits, as warranted.
  • Supports product development and process change management by participating in meetings with project teams to ensure operational compliance with regulations and internal policies and procedures, as applicable.
  • Assist in the developing of sufficient internal controls to promote an effective deposit and operations compliance control environment. Including supporting the credit reporting and e-Oscar function.
  • Responsible for the development and standardization of forms across the Enterprise, providing expertise in the creation of new and maintenance of existing forms. Serve as the Enterprise control point to ensure the ongoing integrity of standardized forms. Serve as a control point in collaboration with Form, Procedure Owners, and Subject Matter Experts, to ensure established Processes are followed for System, Workflow, Audit, and Compliance changes and updates in forms.
  • Conducts investigations of alleged compliance violations under the Consumer Complaint Program and escalates to management as needed.
  • Responds to and investigates and supports the credit union’s Compliance Management System (“CMS”) daily activities ensuring that bank activities comply at all times with appropriate laws and regulations.
  • Completes research and prepares documentation to respond to information requests from law enforcement agencies.
  • Acts as a liaison with law enforcement (federal, state and local) and social service agencies by providing detailed information and attends court hearings as needed.
  • Develop external contacts among industry peer groups to determine/validate that the credit union is following industry best practice, as appropriate.
  • Preparing reports to Management as required.
  • Elevating issues to the Director of Compliance and/or VP of Risk Management attention.
  • In addition to the above key responsibilities, undertake other duties as assigned from time to time by the Director of Compliance, VP of Risk Management and/or Executive Management.    


Bachelor’s degree or equivalent work experience.

Minimum of five (5) years prior financial institution, or similar experience in related field

Minimum of three (3) years prior consumer compliance experience, or similar experience in related field.

Minimum of three (3) years of deposit and payments compliance experience, or similar experience in related field.

Extensive knowledge and understanding of financial institution deposit operations, payments and electronic banking activity and other banking functions. Experience with NACHA, Reg E, Reg D, Reg CC, Reg DD, Privacy Act, the E-Sign Act requirements, NCUA Insurance regulations, overdraft guidance, garnishments and state escheat laws required.

Knowledgeable of compliance laws, rules, regulations (with a special emphasis on consumer protection regulations), such as UDAAP, FCRA, and any other regulations.

Posting Date: 
October 8, 2021