ACUIA Webinars


Held throughout the year, webinars are a terrific way to stay informed while in the comfort of your home or office. Fellow ACUIA members and industry experts provide members with valuable, current information to enhance the industry. To take part in this outstanding member benefit, simply log on. It doesn't get any easier!

As an added benefit you can now order webinars for replay to fit you and your colleagues schedule.  For the same $99 webinar fee, you will get all the materials supplied by the presenter(s) and a complete playback of the live webinar.  This a great way to schedule training without being limited to the live presentation schedule.

To order your webinar playback, simply click on the webinar title that displays the replay symbol, and register for the webinar (note the registration screen will display the original webinar date).  When you receive the confirmation email simply forward it to ACUIA@ACUIA.org with the date and time (please include time-zone) of your requested playback. You will recieve an email confirming your schedule along with web links for the playback and materials.

Recent Webinars

Employee Dishonesty 

November 13, 2013

Employee dishonesty is a constant threat to all credit unions, regardless of asset size or number of employees. Weak or nonexistent internal controls, infrequent or incomplete internal audits, and an “it won’t happen to us” attitude by management and the board of directors are all contributing factors. This webinar will include the following:

•             Considerations when hiring

•             Embezzlement scenarios

•             Important internal controls and audit procedures

About the Presenter

Ms. Joette Colletts

Senior Manager - Credit Union Protection Risk Management Division

CUNA Mutual Group

In this role, she leads the development of risk management products and value-added services. Colletts provides leadership to risk management consultants throughout the country.

Colletts joined CUNA Mutual Group in 1984 as a risk management consultant assisting credit unions in risk identification, analysis and control. Prior to moving into her current position in 2007, Colletts served as a Property & Casualty corporate sales specialist, providing risk and insurance consultation services to credit unions.

Colletts graduated from the University of Pittsburgh with a Bachelor’s degree in education and accounting. She is a Certified Risk Manager (CRM), a Certified Fraud Examiner (CFE), a Certified Financial Crimes Investigator (CFCI), a Certified Credit Union Executive (CCUE), a Certified Insurance Counselor (CIC) and holds both Life & Health and Property & Casualty insurance licenses.

Colletts is a featured speaker and workshop facilitator at national and league conferences 

How Internal Audit Can Help Boards and Supervisory Committees in Governance

October 9, 2013

In a world of evolving technology, organizational complexity and regulation, effective governance is vital in ensuring the safety and soundness your credit union. This presentation will discuss characteristics of highly effective boards and supervisory committees, and provide some best practices on how internal auditors can help foster effective communication between the board, supervisory committee and management.

About the Presenter

Mr. Harvey Johnson

Senior Manager, Team Leader Financial Institutions Team

PBMares, LLP (formallly Witt Mares PLC)

Mr. Johnson has more than ten years of public accounting experience with the firm’s financial institution clients. His experience also includes providing audit services for many of the firm's SEC registrant clients. Mr. Johnson’s engagement experience includes both internal and external audit services for financial institutions ranging from $2 million to over $2 billion.

How to Use SSAE 16 Reports - Wednesday, July 17, 2013

In today's increasingly complex world of advancing technology, credit unions face a growing need to take advantage of outsourcing to provide critical products and services. These relationships often enable the credit union to gain efficiencies and allow new products to be introduced in a more timely fashion. But - they can also increase risk to the organization. Today's webinar will include outsourcing principals and an up close look at the Statement of Standard for Attestation Engagements No. 16 ("SSAE 16") Report. We will provide an in-depth review of the report's objectives and structure, discuss what areas to focus on, and provide some valuable lessons learned from past experiences.

About the Presenter

Mr. Alan White

President & CEO Vital Insight

Alan White is the President & CEO of Vital Insight, a leading provider of Governance, Risk, and Compliance (GRC) software solutions and services to the credit union movement. A former executive in Ernst & Young’s Technology Risk and Security Services practice, Alan has conducted well over 100 information security, project management, systems development, and business continuity risk assessment and controls analysis projects.  His client experiences spans the financial services, insurance, and high tech industries.

Prior to Ernst & Young, he served as an executive in Arthur Andersen’s Technology Risk Services practice, where he held local leadership responsibilities for the firm’s Business Systems Risk Services practice in the Washington, DC area. He holds a Bachelor of Science degree from Carnegie Mellon University, an MBA from the University of Texas.  Alan is a frequent speaker at industry and credit union association events including the ACUIA, CUES, NAFCU, CUNA, the IIA, CUIAA, and CUISPA

Deciphering the Noise – Why IT Risk Management needs to be a Priority

June 11, 2013

Are your information assets at risk? Are you worried about your IT security posture in the wake of recent DDoS attacks and other threats? Does the term “reputation risk” keep you up at night? For every financial institution that stores critical client data and transacts over the Internet, the answer is likely “yes”! As part of your registration for our 23rd Annual ACUIA Conference in June, we are proud to offer you a complimentary webinar on IT security and risk management, sponsored by leading global IT security services provider Above Security. Please join us for our upcoming webinar and learn about what is fact, what is fiction and what you should be considering in order to mitigate your risk.

Microsoft, IBM, Sony, VISA, JPMorgan, Apple, Google... they have all been hacked! Whether it is a phishing scam, stolen client data or a DDoS attack occupying the headlines, the frightening fact is risks that have caused so much concern amongst cybersecurity experts and major brand companies alike have now taken their toll on credit unions. Turning a blind eye may have been an option to this point, but the dangers lurk now more than ever. It is no longer a question of “if”, but “when” an attack will occur.

If you are concerned about your organization’s ability to manage IT-related risk and secure its most critical information assets, this webinar will provide you with answers to many pressing questions:
·      What do I need to be afraid of?
·      What is IT risk management?
·      How can I be proactive in addressing security flaws and better prepared when a malicious attack happens?
·      What are some best practices in IT risk management and where do I start at my organization?
·      What is at stake? How will a breach affect my brand or reputation?
ACUIA and Above Security look forward to the opportunity to provide you with insights on IT security and key recommendations related to your risk management strategy.
About the Presenters
Daniel Gaudreau, CISSP, CISA/M, PCI QSA
Executive Vice President of Corporate Affairs
Mr. Gaudreau has amassed 25 years of experience in the IT industry. Prior to his current position as Executive Vice President of Corporate Affairs at Above Security, he led the company’s R&D and Operations efforts in the Managed Security Services (MSS) business unit.
Since joining Above Security in 2004, Mr. Gaudreau has conducted a multitude of IT governance and security mandates for private and public organizations across the globe, all while obtaining several IT security-related certifications, including CISM/A, CISSP and PCI QSA.
Prior to his time with Above Security, he mainly occupied management positions in either software firms or consulting companies. Mr. Gaudreau’s sound business judgment and proven understanding of technologies is the foundation of his unique expertise in strategic IT risk management.
Mr. Gaudreau has worked with large international consulting firms (e.g. Cap Gemini, PwC, KPMG) or integrators (e.g. Fujitsu, IBM) in the different software ventures he was involved in and took up different management roles for the MEI Group as well as for Correctional Services Canada, where he served as Regional Chief, Information Technology, and obtained SECRET level security clearance. He is an experienced public speaker and leader who adheres to the new school of management, with its emphasis on empowerment and coaching.
Patrick Perreault, CISM, PCI-QSA
Director Customer Care
Mr. Perreault is a specialist in consumer service and relations. He has over 17 years of experience in customer service in a number of roles such as: educational and training, project management, operations management and application development.  
He has been recognized for his strong communication skills in English and French, his professionalism, as well as his respect of the client-company relationship. In addition to being an excellent project manager and communicator, he is also a good listener, which has helped him develop strong relationships with clients over the years.  
He possesses a strong sense of urgency and an advanced knowledge of intrusion detection solutions, information security event management and payment card industry security standards, to name a few.

About Above Security

Above Security is a global IT security service provider with expertise firmly planted in risk management and an unwavering focus on providing exceptional incident response management to clients in industries with highly sensitive information. Since 1999, Above Security has been providing peace of mind to hundreds of clients through its market-leading solutions in managed security services. Strategic consulting capabilities combined with expert 24/7 managed security services allow its clients to concentrate on their core business, safe in the knowledge that they can count on Above Security for their IT security needs. 

"Compliance Hot Topics" Webinar Summary

March 13, 2013

Presented by compliance experts from Doeren Mayhew, this webinar will address various “Compliance Hot Topics” within the Credit Union industry. The focus will be on common compliance deficiencies that are reported during audits and regulatory exams. We will also address the new regulations and updates for 2013 and how they may impact your Credit Union.

Join us and your Credit Union compliance peers and take this opportunity to get answers to your questions. Some of the areas that will be covered include:
  1. HMDA – Home Mortgage Disclosure Act – Regulation C
  2. Compliance Management System
  3. BSA Due Diligence
  4. UDAP – Unfair and Deceptive Acts or Practices
  5. Affiliate Due Diligence
  1. Ability to Repay/Qualified Mortgages – updates TIL
  2. Loan Originator Compensation Requirements – TIL
  3. Mortgage Servicing Final Rules – RESPA and TIL
  4. Disclosure and Delivery Requirements for Copies of Appraisal and other Written Valuations – ECOA
  5. Homeownership Counseling Amendments - RESPA

Mobile Banking Landscape

November 14, 2012

Does your credit union offer mobile banking? Are they thinking about it? If you answered ‘yes’ to either of these questions, the ACUIA has you covered! 

The ACUIA is proud to partner with Security Compliance Associates (SCA) to offer you another webinar about a hot topic impacting credit unions today. Join us as Jim Brahm and Rick Woods from SCA cover recent mobile banking trends, help us navigate the uncertain waters of the recent regulatory guidance,

and reveal key auditing considerations for mobile banking. Jim and Rick will also share cautionary tales of companies who have been in the headlines for all the wrong reasons because of inadequate security over their mobile payment systems.


 UDAAP and the New Fair Lending Standard
August 22, 2012
 Presented by by Daniel L Huston, Partner, Internal Audit and Regulatory Compliance, answers the following questions and address topics about Fair Lending and UDAAP including:

1.      How do fair lending laws and UDAAP intersect?

2.     Basic concepts of Fair Lending and UDAAP
2.     How to develop major controls to minimize risk for Fair Lending and UDAAP assertions
3.     Best practices for implementing Fair Lending and UDAAP programs
The relationship between the two may not be apparent at first, but guidance provided to federal examiners indicates that if a violation of fair lending laws is identified, then UDAAP must also be evaluated. 
Fair Lending Regulations and regulatory approaches to evaluating potential violations of these laws have been with us for a number of years.  We have seen a number of cases of business practices deployed by financial institutions that have resulted in restitution and adverse publicity for those involved.  However, what many do not realize, is that as with any consumer protection regulation where Congress has mandated restitution, fines and monetary penalties, regulators have also been charged with evaluating for patterns of Unfair and Deceptive Acts and Practices (UDAAP) when Fair Lending violations are detected.   With the addition of the concept of “Abusive” under the mandates of the Dodd Frank Act, approaches to evaluating UDAAP and Fair Lending are fast evolving into a new standard.